Explanation of Recent Site Outage
Explanation of Recent Site
August 29, 2003
KeepAndBearArms.com -- Our daily readers
noticed this last week that we were unexpectedly offline -- our site was down.
This outage was unplanned. Dealing with it this last week has been a frustrating
mess. We owe our supporters an explanation.
On Thursday, August 21, our Chief Technical
Officer downloaded a server software update from Microsloth---er, um, Microsoft.
Shortly after he installed the patch, one system after another began failing --
and down we went. Attempts at resuscitation by our technical team of over three
years proved fruitless. One system fix would work only to have another fail. It
was maddening, and very time consuming.
When our technical support teammates reached
their collective wits end, we reached out for assistance from our supporters.
Many offers of help were received, and all were and are very deeply felt and
appreciated. We opted to give KABA member and supporter Sean Glazier full Admin
access to everything. We trusted him with KABA's guts, and our trust proved well
placed. He worked 13+ hours on Wednesday the 27th and several more hours on the
28th -- and he found and solved several problems caused by the Microsludge
patch. He even used his own credits with Microslurp's tech support to get the
help he needed to get us back online. (He paid Microsoft to fix a problem they
caused, actually. What a racket.)
There are still some needs for systemic cleanup
on our server. In fact, Sean and others have recommended that we wipe our
server's hard drives and do a clean reinstall from scratch. Having been on the
same server -- which KABA owns -- since March of 2000, contiguous daily use
virtually the entire time, this is probably good counsel. We'll be looking to do
just that at some point in the not too distant future -- with advance notice
before any downtime that may be necessary, if any.
When we bought our server, it was considered
rather fast and modern. 650MHZ with RAID controllers was state of the art back
then. Now, it's kind of a dinosaur. We'd love to modernize and pick up speed.
(We'd love to banish Microsoft from our lives, too.) Current financial reality
precludes that option; we've put everything we've had these last several months
toward the Silveira v. Lockyer Second Amendment
lawsuit, now on appeal at the U.S. Supreme Court. A donation of a better
server would be most welcome. Meanwhile, we'll make do with what we have and
If you are one of over 3,000 users of our free
email system and were unable to access your account, words cannot express our
frustration on that point. We only hoped our free email users remembered that
our mail server is separate from our site server -- and that the mail server has
a different address from which you are able to connect. Most people just log in
from the upper right side of our home page. But you can also check your email
from here: http://mail.KeepAndBearArms.com:8383.
Please click to and bookmark that page, for future reference -- and please
forgive us for any inconvenience this may have caused.
So... did you miss your daily KABA fix? Nothing
else quite like KeepAndBearArms.com on the internet, is there? If you're one of
many who've long visited our website but have yet to support us, perhaps you
might be inclined to lend us a helping hand now. Because we've devoted the vast
majority of our donations to fight a Second Amendment lawsuit these last few
months, we've fallen on lean times and could sincerely use your support.
a Member Online:
Member By Mail:
Donate to General Operations
or Silveira v. Lockyer Lawsuit Fund: